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ONLINE New Water Application (Residential)



  1. The City of Spring Hill, Tennessee

    199 Town Center Parkway • Spring Hill, TN 37174 www.springhilltn.org | 931-486-2252

  2. Step One: Complete this application to sign-up for water, sewer, garbage pick-up, recycling (if available at your address) and storm water utility maintenance.  Step Two: Upload a color copy of your driver’s license(s) – front side only – at the bottom of this application (below the signature block) or scan and email it to shwater@springhilltn.org. This can also be done by taking a picture with your smartphone and emailing it to us.  Step Three: There is a $50.00 non-refundable connection fee to set-up this new water services account.  This fee is for new customers only.  If you are an existing customer, or have had service in the past and are moving back to our service area, the fee will be waived.  Balances on previous accounts must be paid before a new account can be activated.   Twenty (20) minutes after submitting your application and driver’s license(s), please call (931) 486-2252 ext. 0, to pay your $50.00 connection fee.  This is not a deposit.  It is a one-time connection fee.  We accept payment by Visa, Mastercard or Discover (there is a 2% credit/debit card processing fee, which is an additional $1.00). You can also drop-off your payment at the City Hall Finance Dept.  or in the drop-box located directly in front of City Hall.  We ask that this be submitted at least 24 hours before the move-in/activation date.

  3. This is a (check one):*
  4. Cross-Connection Survey: Please provide the following information.
  5. Irrigation*
  6. Hot tub*
  7. Pool*
  8. Lawn Pond / Water Feature*
  9. Fire Sprinklers*
  10. Sump Pump in Crawl Space or Basement*
  11. Please upload a color copy photo of the front side of your driver's license.

  12. I/We hereby apply to Spring Hill Water Department for water service in accordance with the terms and conditions appearing below and provided by the City, and I/we acknowledge having received and read same. If signed by someone other than the applicant, it is understood that party(s) signing shall be jointly and severally liable, as are customer and spouse, for any charges/expenses payable to Spring Hill Water Department. Driver's license numbers are needed for collection purposes only. Customer information will not be shared with unauthorized parties.

    I/We hereby acknowledge that failure to receive my bill does not waive the charges or exempt me from being disconnected. I grant permission for my telephone number(s) to be used for contact regarding past-due amounts. Past due accounts may be turned over to a collection agency and accounts turned over to collection will be assessed additional charges. Please call if the bill has not been received by the end of the first week of the month.
  13. Leave This Blank:

  14. This field is not part of the form submission.