What about cell phones?
Cell phones are valuable tools but have their limitations. They must be within range of a tower to operate, and your call may not be routed to the appropriate agency. Since all cell phones do not provide the 9-1-1 center with a location (and location is the single most critical piece of information), it is important for you to know where you are. If you are using a non-activated cell phone (meaning a hand-me-down that has no monthly service), the dispatcher cannot call you back if your connection is lost.

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1. What are the Non-Emergency numbers for the Spring Hill Emergency Communications Department?
2. What are the hours of operation for the Spring Hill Emergency Communications Department?
3. When should I call 911?
4. When should I NOT call 911?
5. Why am I asked so many questions when I call your E-911 Dispatch Center?
6. What about cell phones?
7. What about VoIP (voice over internet protocol)
8. What is Nixle?