News Flash


Posted on: March 9, 2018

When to call 911 vs. non-emergency line

When to Call 911

911: Always call 911 to save a life, report a fire, or stop a crime. When a potentially life-threatening medical problem, or a fight or assault is occurring; you see or smell smoke; shots have been fired; a car accident just occurred; you spot a brush fire; a child is locked in a hot car; or any emergency situation when a prompt response is needed, always call 911. 

NON-EMERGENCY: If you’re reporting a noisy party, parking issues, potential drug use, fraud, or your license plate being stolen and there’s no suspect; if your house or car was broken into yesterday; you need to add additional items to the burglary report you made last week; your barbecue grill was stolen some time overnight; you discovered some graffiti and are unsure when it occurred; someone stole your child’s bike while you were at the store, or any other non-life-threatening or non-immediate situation, please call the non-emergency Spring Hill Dispatch line at (931) 486-3269 or toll free at (877) 840-0333, available 24/7. 

Using the non-emergency number keeps 911 available for true emergencies. Thank you!

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