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Call 2 Answer LLC, a startup company providing answering services for health care providers, will open a medical and urgent contact center in Spring Hill creating 250 jobs within three years. Call 2 Answer plans to invest $800,000 in the Workforce Development & Conference Center at Northfield, where it will occupy 12,000 square feet.
Call 2 Answer is a 24/7 medical and urgent contact provider that primarily serves the health care industry, but also other industries in need of urgent communication support services such as HVAC, refrigeration, legal and real estate. The company will provide service for physicians, hospitals, and other health care entities as well as support for commercial industries throughout the U.S.
Nashville will be an initial strategic market for Call 2 Answer’s support center. However, the company plans to also target markets in major metropolitan areas as it expands service to clients nationwide.
Call 2 Answer is in line to receive a FastTrack grant from the State of Tennessee to help cover job-training costs. State Economic Development Commissioner Randy Boyd called the company's job-creation plans further proof of the power of Middle Tennessee's $40 billion health care industry.
“Tennessee offers companies tremendous advantages. Among the biggest benefits for any business tied to the health care sector is being close to Nashville’s prominent and leading role in the industry,” said Governor Bill Haslam, who, along with Boyd, made the jobs announcement on Jan. 20, 2017. “I’d like to thank Call 2 Answer for committing to create 250 new jobs in Spring Hill and bringing us closer to our goal of making Tennessee the No. 1 location in the Southeast for high quality jobs.”